Jug ScopeDelete your Jug Scope account.
You can delete your account in the app at any time. If you can't use the app, email us.
Delete it in the app.
- Open Jug Scope.
- On Home, tap the gear icon to open Settings.
- Tap Delete My Account. It shows only while you’re signed in with Apple.
- Follow the prompts to confirm.
Deleting your account doesn't cancel an App Store subscription. Cancel it in your Apple Account subscription settings.
Can't use the app?
Email [email protected] from the address on your account and ask us to delete it.
What is deleted.
Data deletion — delete individual inspections, aircraft profiles, or your entire account from within the App; or contact [email protected] to request complete account deletion within 30 days. A photo you delete that was stored in Jug Scope Cloud can be recovered for 90 days by contacting support (see §4). Deleting your account is designed to erase the data Airworthy Labs holds: your analytics records (the Cloudflare D1 rows, including usage events, and the mirrored Apple CloudKit analytics copies), your opt-in inspection-image and Jug Scope Cloud copies in Cloudflare R2, including any copies still in the 90-day recovery area, your diagnostic logs and forensic reports, and your in-App beta registration record (builds 81 and earlier, §14). It also immediately voids the sign-in session token your device is holding. The core deletion — your Cloudflare D1 records and the inspection images stored under your account prefix — is applied directly and is the reliably-completed part. Erasing the copies that live in separate services (the Apple CloudKit analytics copies and the opt-in diagnostic-image storage) is performed on a best-effort basis: it is the intended behavior, but it depends on those services being reachable and provisioned, so in rare cases a copy may persist until a later cleanup. As noted in §7, for accounts dormant more than 30 days a small pseudonymous analytics residual may remain. The website beta-application store (§15) is not part of this automated flow; a record there is removed on manual request. Your inspection records in your private iCloud are stored under Apple's infrastructure, not on Airworthy Labs' servers (see §3), and stay under your control until you delete them — from within the App or from your iCloud account. Inspections you captured that are already in a shop's hands stay with that shop, without your name, account, or the photographs' device details (see §9c). Inspections you sent on a shop's behalf that someone else captured also stay with whoever you sent them to, shown as from "Former member", without your name or account. Two erasure logs are not erased, because they record the erasures themselves: they hold one-way codes derived from your account identifier or a tail number, times and counts, never images (see §4 and Data Retention).
Inspections you've sent to a shop.
If you delete your account, an inspection you sent directly to a shop stays with that shop. We remove your name, email address and account from it, and strip the location and device details from its photographs. Terms §10 has the full wording.
revoking a share stops it from being usable immediately, but the recipient contact address, the image-share record, and the underlying images are not immediately purged (see §9)
See what Jug Scope knows about you.
Use the data request page to see your data or ask for a copy.