Jug ScopeIf you run a maintenance shop, you are inspecting many airplanes for many customers, and what matters is doing it the same way every time — fast, consistent, and with a deliverable you are proud to hand over. This guide is the shop's journey through Jug Scope: get your team set up, inspect a customer's aircraft, deliver the result, work with other shops, and pay for it.
Here is the payoff for a shop: consistency you can sell. Every tech produces the same complete eleven-view set in the same order, so your work looks professional no matter who held the probe. You hand the customer a clean, labeled record that shows exactly what you found — and you can pass an inspection to another shop, or send it out for an analyst's read, without ever managing a file.
For shops — Everything in this section is written for a multi-aircraft, multi-customer operation: the cross-shop network, customer delivery, and the Shop plan. The companion guide for individual owners is §7.
8.1 Set up your shop
Create the shop in the app. This needs a Shop plan. Invite your mechanics by email, with a link, or with a code. Each mechanic opens the invitation in Jug Scope, or enters the code in Settings → Jug Scope Cloud → Join a shop with a code, and confirms. Jug Scope then shows the mechanic a 4-digit code. An owner opens the request in Settings → Jug Scope Cloud → your shop → People → Requests to join. The screen is titled Approve name? and says: “Check it’s really them. Ask name to read you the 4-digit code showing in their Jug Scope app, then type it here.” The owner types the code in the 4-digit code field and taps Approve. Only that approval adds them to the shop. A shop can have several owners. Manage the shop from the web at shop.jugscope.app.
For shops — Each tech captures to the same eleven-view protocol described in §4, so consistency is built in — you are not relying on anyone to remember the order. The app keeps it.
8.2 Join a shop with a code
A mechanic joins your shop from the app: Settings → Jug Scope Cloud → Join a shop with a code. An owner then approves them with a 4-digit code.
8.3 Inspect a customer's aircraft
Inspecting a customer's airplane is the same guided eleven-view workflow your techs already know — the difference is only whose tail it is. Add the customer's aircraft, run the inspection, and you have a complete, labeled set tied to that tail. The full capture walkthrough is §4, The Inspection Workflow.
Because every cylinder is captured the same way, the result is a uniform deliverable regardless of which tech did the work — which is exactly what lets you put your shop's name on it.
For shops — Capture the customer's reported Hobbs and Tach hours when you create the inspection. The record then speaks for itself when you hand it back, with no separate paperwork. See §4.1.
A shop owner can buy inspection credits for the shop in the app. When a member sends an inspection to the shop, it uses one of the shop’s credits, or the member’s own if the shop has none. Sending to your shop isn’t free; it’s paid once, at hand-off. Exporting, sending outside the shop, uploading to Savvy, or creating a customer link needs the inspection unlocked, and once it’s unlocked those are free. Owner approval is an optional shop setting, off by default. If your shop turns it on, the shop is charged only when an owner approves the incoming send, and a declined send costs nothing. A member’s own captures never wait for approval. The unlock belongs to the inspection itself rather than to your account — it travels with the inspection to whoever you send it to. One inspection credit unlocks an inspection: all photos taken up to 7 days after it is first paid for or first sent, whichever comes later. A plan doesn’t change that: a credit is needed with or without one. The full model is in §9.4. If a Shop plan lapses, the shop’s members lose access to the web portal after a 16-day grace period. The app keeps working. Capturing, importing past photos, and sending to your shop need a plan, and creating a shop needs the Shop plan. Viewing what you’ve already captured, on any of your devices, never needs a plan or a credit. A shop member’s first send also needs their own Owner / Mechanic plan. Active shop members can view all of their shop’s photos.
8.4 Deliver results to the customer
Delivering is where your work becomes the customer's record. You send the finished inspection and the customer opens a clean, labeled set — exactly what you found, in the order you found it, with nothing for them to sort through.
- Send it to the customer. Deliver the inspection straight to the aircraft's owner by tail number and their email or phone. The link lasts 7, 30, 60 or 90 days, as the sender chose. The sender or the recipient can turn it off. The photos keep their location data.
- Send it to the customer's shop account. If the customer uses Jug Scope themselves, share it to their account so it lands alongside their own records.
For shops — Default delivered inspections to View Only access so the customer gets a faithful record they cannot accidentally alter. Access levels are explained in §6.3. And because the unlock travels with the inspection, the customer can open what you deliver with nothing further to buy or subscribe to (see §9.4).
8.5 Work with other shops
When a job moves between shops, the inspection moves with it — no zip files, no re-importing. Grant another shop access to an inspection you captured, and receive the ones they send you, all inside the app. The cross-shop mechanics — sharing, access levels, receiving, and revoking — are covered in §6, Sharing & Analysis.
- Send an inspection to another shop at the access level you choose — View Only to deliver a record, Full Access when they are taking the work forward (§6.3).
- Receive inspections from other shops automatically; they appear in the app with a transfer indicator and land in your records when the transfer finishes (§6.6).
For shops — This is what makes a referral or a sublet job painless. The shop you hand it to opens the same complete set you captured, and you can revoke access the moment the job is done.
8.6 What the shop pays
A shop's plan is built for volume, not for a single airplane. One Shop plan — $29.99/month or $299.99/year, bought in the app through Apple — covers your shop, its web portal, and any aircraft you work on, so a busy shop is not juggling a separate plan per customer tail. Each account can run one shop; an independent mechanic working alone is a one-person shop and buys the Shop plan the same way.
Mechanics who work in your shop join it in the app and use their own Owner / Mechanic plan. There is no free trial. There is no separate invoice or card channel; every plan, for shops and owners alike, is purchased in the app through Apple.
The full plan details, pricing, and inspection credits are in §9, Billing & Plans.
For shops — One plan, one shop, every customer tail you touch. Your mechanics join the shop and buy their own Owner / Mechanic plans (§9.3).
8.7 Manage access at scale
As your customer list grows, you manage who has access to each inspection.
Every share you grant can be pulled back: each inspection keeps a record of the shops you shared it with, and Revoke removes a shop's access at any time (§6.4). That gives you clean control over your customer records even as the volume climbs.
For shops — Revoke access when a job closes, the same way you would collect a key. The record stays yours; access is only ever as open as it needs to be.